POP CUTIE INC
Pop Cutie Gacha Smiley Kids Necklaces
Pop Cutie Gacha Smiley Kids Necklaces
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Welcome to Pop Cutie: Where Danish Design Embraces Japanese Pop Culture! Pop Cutie, is a delightful collection of cute jewelry and gifts, thoughtfully designed by Danish Cecilie Lindemose. Pop Cutie takes immense pride in creating unique designs with unparalleled product quality, catering to the hearts of cuteness-loving fashionistas worldwide.
Since their debut at Pulse London in June 2012, Pop Cutie has swiftly and securely expanded into global markets, adorning the shelves of over 700 stores, including renowned destinations like Barneys New York, Le Bon Marche, Bonton in Paris, MoMA Store NY, Isetan Department Store in Tokyo, Harrods, and the Conran Shops.
Crafted with love in California, each Pop Cutie accessory exudes a sense of charm and individuality. Their captivating range is tailored for tween girls aged 6 to 14 years, while also embracing teens and young women with the courage to stand out and express their uniqueness.
The journey of Pop Cutie has been illuminated by recognition and admiration, gracing the pages of prestigious magazines like Vogue, Elle, Marie Claire, Milk, and many others.
Shipping & Returns
Shipping & Returns
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or order number (begins with "WRK") or proof of purchase.
To start a return, you can contact us at returns@whiterabbitkids.com. Please note that returns will need to be sent to the following address:
White Rabbit Kids, 4041 Erie ST, Suite B, Willoughby, OH 44094
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at returns@whiterabbitkids.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we approved your return, please contact us at returns@whiterabbitkids.com.
